Eligibility
Refunds will be processed after the returned items are received and pass our quality inspection.
Items that are used, damaged, missing parts/accessories, or improperly packaged for return may receive a partial refund to compensate for lost value.
Missing or Undelivered Items
If an item is missing from your order, please request a refund under “Missing Item/Parts” at (Email).
If your package is marked as “Delivered” but has not been received, you may request a refund under “Package Shows Delivered but Not Received.”
Refund Timeline
Refunds will be credited to your original payment method within 5-14 business days (up to 30 days, depending on your financial institution).
Original shipping fees, import taxes, and optional insurance costs are non-refundable, except where The 88 Products is at fault.
Refund Methods
Refunds can be processed using your original payment method.
Expired or Invalid Payment Cards
Refunds will only be processed using the original card used for the payment.
If your card has expired or is no longer valid, please contact your bank for further assistance in receiving your refund.
Need Help?
For refund-related inquiries, reach out to us at (Email).